Client reviews

Trusted by our clients since 1969

Thousands of clients have shopped with GEM Opticians, in our Delhi boutiques and online across India. Here is what they say, in their own words.

  • Founded in 1969By Shri R K Kataria, and still run by the family today.
  • Nearly six decades of expertiseFitting and caring for our clients’ eyewear for more than five decades.
  • Three Delhi boutiquesSelect Citywalk Saket, South Extension and Ambience Mall Vasant Kunj.

Shopping online with us

From clients across India who ordered online

This is my first time ordering sunglasses online. I'm happy I chose Gem Opticians. Ordering and getting the product delivered was smooth and trustworthy, and customer care was quick to respond.
Mamtha P.Verified buyer
Got myself a pair of Gucci sunglasses virtually from Bangalore, and the experience was incredibly smooth. The team at Gem Opticians was responsive, helpful, and made the process hassle-free.
Sayanti D.BangaloreVerified buyer
This is my first order from Gem Opticians. They delivered an original product, well packed in a special Gem Opticians box. I trust them 100% from now.
Teja J.Ray-Ban ClubmasterVerified buyer
They were super responsive throughout and kept up with all my messages without any delay. The packaging was a nice surprise, very well done and premium. The glasses are amazing, spotless, and exactly what I was hoping for.
Ruthvik N.Saint Laurent sunglassesVerified buyer
Despite the distance, they guided me through the selection over WhatsApp, ensuring that I found the perfect pair from the comfort of my home.
Sumaya S.Gucci optical frameVerified buyer
The sunglasses were original, sent in good packaging with prompt delivery. I would recommend everyone to trust and purchase from them online.
Shivaditya G.Ray-Ban AviatorVerified buyer

Independently reviewed

Rated Excellent on Trustpilot

Trustpilot 4.8 TrustScore 4.8 · Excellent · 100+ reviews Read all on Trustpilot
I am so happy with my purchase of Versace sunglasses from Gem Opticians. The sunglasses came with all the original packaging, luxury case and authenticity card.
Priya D.Versace sunglassesTrustpilot
I've made multiple purchases from Gem Opticians and the experience has been great so far. Their collection is vast and amazing, they basically have something for everyone. Would highly recommend buying from them.
Aditya S.Trustpilot
Ankit was very patient and helped me choose the right pair of sunglasses. Received the product on time.
MaddyTrustpilot

At our boutiques

Rated 5.0 on Google at every GEM boutique

Classy and elegant sunglasses, they have the real ones. I have been purchasing here for the last 15 years. Very friendly and cordial staff, and the technicians know their job.
Ajay G.South ExtensionGoogle review
They clearly explained all the options and made sure I chose the right pair of glasses without any pressure. I really appreciated their honesty and attention to detail.
AnastasiiaSelect Citywalk, SaketGoogle review
They expertly fitted my Gucci frames with new lenses, and the overall look is fantastic. The prescription lenses are perfectly aligned.
Veer S.Select Citywalk, SaketGoogle review
The screw on my sunglasses got lost and they fixed it at the store within 10 minutes. Good hospitality and a great collection as well.
Aashi G.South ExtensionGoogle review
The staff was professional, patient, and genuinely helpful throughout. The quality of the eyewear and customer service exceeded my expectations.
Nini P.Select Citywalk, SaketGoogle review
The collection was amazing, with so many stylish options to choose from. Overall, it was a really pleasant shopping experience.
Lakshika N.Select Citywalk, SaketGoogle review

Shop with confidence

What every GEM order comes with

  • 100% authenticEvery pair comes with its original case and packaging.
  • Shipping across IndiaComplimentary on orders above ₹10,000. Express shipping at ₹750.
  • Eye tests and fittingsAt our boutiques in Saket, South Extension and Vasant Kunj.
  • Real people on WhatsAppAsk for live pictures, sizing or advice before you order.

All website reviews

Every review from our online clients